All BlueVectors
Dialogflow Messenger with Autosuggestions feature
Prompt questions with auto suggest
Autosuggestions feature can be used in chatbots where users ask their own questions. Making it easier to find the information they are looking for, and reducing the instances where a chatbot would not be able to respond to a user.
Code
Document Request Management Web Portal
Web portal for administrators and citizens to create, monitor, and manage document requests
Application to allow customers to submit and track requests and correspond with staff working on that request directly from the portal. Contains custom reporting capabilities allowing users to view reports from within the system and provide citywide reporting on turnaround-time by user, department, request or timeframe.
Application
Unemployment Insurance ChatBot
Chatbot to answer any Unemployment Insurance related questions.
Chatbot to be implemented on state's unemployment websites to help unemployed citizens have their questions answered in faster and more efficient ways. Will also help states streamline their services and clear up call centers.
Application
Virtual Agent for Medical Devices
Improved Access to Medical Device Information to reduce call center volume and improve customer satisfaction
Leverage Google Dialogflow Chatbots and Virtual Agents to provide users with easier access to information related to their medical devices or other medical information.
Application